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The High Cost of Returns: Should Retailers Rethink Their Policies?

Easy returns are great for shoppers but they are becoming a bigger financial liability for stores. New research co-authored by Wharton’s Thomas S. Robertson explains why it’s time for retailers to rethink their liberal return policies. Hosted on Acast. See acast.com/privacy for more information.

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Follow the (Dirty) Money

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Will Christine Lagarde Have Room to Run As the ECB’s Next President?

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From Nurse to CEO: One Entrepreneur’s Journey

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Will Amazon’s Plan to ‘Upskill’ Its Employees Pay Off?

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What’s Really Behind China’s Falling GDP

25:47

Fight to Win: How a Judo Champion Built Resilience

39:10

Why Major Brands Are Becoming More Size Inclusive

23:34

Remembering the Dark Side of the Space Race

25:20

A Giant Leap for Mankind? Virgin Galactic Revs Up Space Tourism

24:16

Dysfunctional Justice: What’s Wrong with the U.S. Legal System

27:30

Keeping the Lights On: Why Are U.S. Hospitals Closing?

25:59

The ACA Battle: Why It’s Just Heating Up

27:57

How Sustainable ETFs Let Small Investors Make A Difference

33:33

How the U.S. Can Regain Its Manufacturing Edge

21:17

From Mustang to Minivan: How Lee Iacocca Changed the Auto Industry

29:02

Don’t Underestimate Generalists: They Bring Value to Your Team

32:32

Raghuram Rajan: How Markets and the State Betray Communities

53:11

Why Monetary Policy Affects the Financial System and the Economy

17:39

Want a Job in the Future? Be a Student for Life

20:58

Will Price Transparency in Health Care Lower Costs or Backfire?

29:31

How to End Partisan Gerrymandering: Get the Public Involved

33:29

Trademarking Profanity: Will the U.S. Supreme Court Ruling Unleash Heck?

24:02

Impact Investing’s ’Third Phase’: What New Challenges Lie Ahead?

40:00

How States Can Help Police Mortgage-lending Practices

15:49

Will Facebook’s Libra Bring Cryptocurrency into the Mainstream?

24:47

How a Small Change Can Help Fix the Health Care System

22:20

Sold to the Highest Bidder: Why Sotheby’s Is Going Private

27:14

The Science of Breakthroughs: What Holds Some Ideas Back?

17:31

Trade War Casualty: Why the Days of Cheap Chinese Goods Are Over

24:36

How Localization Can Help Overcome Extreme Poverty

27:36

Who Can Stop Facebook? Limiting the Power of Social Media

19:43

Accidental Leaders: How Eight U.S. Vice Presidents Changed History

25:09

Is Your Team Culturally Competent?

25:39

What’s the Next Chapter for Barnes & Noble?

22:57

Life and Debt Question: Are Bank Loans More Pricey Than Bonds?

7:24

Opioid Settlements: Why Insys Is the Tip of the Iceberg

25:13

Why Automakers Are Driving for Uniform Fuel Efficiency Standards

27:04

How Gender Equality Can Help Build Sustainable Peace

44:05

How to Curb Workplace Incivility

22:37

Can Wearables Convince Patients to Be More Proactive?

23:27

When and How Entrepreneurs Pivot

31:11

Regulating Big Tech: Is a Day of Reckoning Coming?

27:21

Private Mortgage Insurance Protection: Are We Any Safer Today?

26:26

Common Ground: Finding Transatlantic Solutions For Data Security

23:27

Game-changer to Digital Dustbin: Why iTunes Is Shutting Down

20:38

How You Can Use Conflict to Build a Better Team

25:50

How to Reduce the Ballooning U.S. Debt -- With Bipartisan Support

24:19

Managerial Contractors: Does the Freedom Outweigh the Downsides?

22:28

Using Public-private Partnerships to Tackle Extreme Poverty

34:54

Anger at Work: How Negative Emotions Cloud Judgment

21:32

How to Jumpstart U.S. Innovation and Job Creation

22:54

How Financial Regulators Can Better Protect Consumers

24:52

Why Manufacturers Should Embrace Digitization

24:20

Health Care’s Compassion Crisis: Caring Makes a Difference

26:35

Under Modi 2.0 Will India Embrace Tough Economic Reforms?

28:57

Fighting for Truth: Defending the First Amendment on the Front Line

23:19

Sin and Soda: Can We Tax Our Way to Healthier Behavior?

23:19

Why the Fed Has a Hidden Influence on Foreign Affairs

24:26

How Philadelphia’s Barnes Foundation Is Leveraging Analytics

25:27

Lessons from an ’Old Entrepreneur’ on Running a Tech Startup

22:06

Life Hacks from Marcus Aurelius: How Stoicism Can Help Us

23:03

Collusion over Drug Prices: Will Generic Manufacturers Pay?

23:46

For the Win: Using Connected Strategies to Gain a Competitive Advantage

30:48

Is Amazon Getting Too Big?

26:50

Late Bloomers: Why Good Things Come to Those Who Wait

19:21

Empowering the Developing World One Bicycle at a Time

25:47

Does Diversity Training Really Work?

26:28

The 2019 Wharton Startup Challenge: Finding a Way to Cool India More Efficiently

23:52

With Losses Galore Is Uber a Good Stock Investment?

23:21

Have Stock Buybacks Gone Too Far?

26:58

U.S.-China Tariffs: Is There an End in Sight?

23:51

Why Central Banks Are Taking on Climate Change

24:26

Trademarking Offensive Terms: Can Social Good Come from Bad Words?

29:03

How Inclusive Capitalism Can Empower the Underprivileged

44:12

China’s Electric Vehicle Market: A Storm of Competition Is Coming

25:03

White Hot: How Silver Forged the World’s Economy

20:34

User-generated Content: The Medium Impacts the Message

14:03

How Modern Monarchies Are Evolving

15:02

Escaping the Rat Race: Why We Are Always Running Out of Time

20:28

Gig Economy Protections: Did the EU Get It Right?

22:28

What Slows Urban Mobility in India -- and How to Fix It

14:51

Can Annuities Help Grow Your Retirement Nest Egg?

22:38

Becoming the Best: Excellent Customer Service Always Wins

22:42

How Cash-strapped Millennials Can Take Control of Their Finances

25:56

China’s Belt and Road Initiative: Why the Price Is Too High

24:52

How Big Data Can Inform Investment Decisions

10:01

Is Global Consumer Confidence Peaking?

19:55

The Promise and Pitfalls of 5G: Will It Kill Cable?

28:41

Preventing the Next Housing Crisis

20:28

Can Algorithms Diagnose Disease Better Than Doctors?

23:20

How Can Sri Lanka Recover?

24:13

Incompetent Male Leaders: The Case for Talent Over Gender

23:53

Why India’s Jet Airways Lost Its Wings

23:22

What We Can Learn from the Fisher-Price Rock ’n Play Recall

25:23

Why Oil Markets Are Changing

22:27

Want to Build a Smart City? Here Are Some Strategies That Work

39:37

Beyond Clicks: Getting the Most out of Big Data

10:13

Why Trust Is the Gold Standard in Developing Countries

22:17

Is the World Economy Headed for a Fall?

32:26

Banking on the Future of Cryptocurrencies

17:14

Whither the McMansion? Why Millennials Aren’t Buying

24:35

Don’t Panic: The Digital Revolution Isn’t as Unusual as You Think

22:41

Why Toyota Is Betting on Hybrid Technology

15:27

Do Corporate Audits Lead to Insider Trading?

41:11

The Doctor Is in: What HIPAA Compliance Means for Amazon

24:27

Is the Fed’s Independence on the Line?

25:36

What CEOs Can Learn from Roman Emperors

24:53

Unlocking the Creative Value of Inefficiency

23:54

How the Law Can Boost Recession Recovery

29:03

Is the EU’s New Copyright Directive Too Complex to Work?

24:19

The IPO Market Heats Up: What Investors Need to Know

25:35

Will AI Save Journalism -- or Kill It?

21:01

Why the U.K. Auto Industry Is Stalling Over Brexit Risks

22:10

Searching for the Soul of Russia Under Putin

24:13

WOW Bows Out: Lessons from the Downfall of a Budget Airline

25:53

Design for All: Why Inclusion Matters in Business

21:36

Lump-sum Pension Payments: Who Are the Winners and Losers?

25:40

Can Shaq Save the Papa John’s Brand?

24:58

It’s a Dangerous Job – but Does Someone Have to Do It?

15:59

Tackling California’s Affordable Housing Crisis

24:00

How Digital Technology Is Transforming Cost Management

21:39

Can India Solve Its Food Paradox?

23:55

How Gender and Racial Biases Are Hurting Economics

24:51

How Companies Are Increasing Neurodiversity in the Workplace

25:53

What’s Really Driving Disruption (It’s Not Technology)

23:31

Why Emotional Blind Spots Can Hurt Your Finances

25:28

Why Breaking Up Big Tech Could Do More Harm Than Good

27:10

Who Made That Decision: You or an Algorithm?

31:55

Using a Company’s Own Words to Assess Its Risks

9:03

Exhausted by Scandal: ‘Dieselgate’ Continues to Haunt Volkswagen

25:05

Can Amazon Reinvent the Traditional Supermarket?

24:17

Elon Musk’s SEC Drama: Has He Gone Too Far?

24:44

Balancing Act: One Entrepreneur’s Journey with Social Enterprise

24:36

The 737 Max Crash: What’s the Fallout for Boeing?

23:29

The College Cheating Scandal: The Biggest Victim Is Public Confidence

26:33

U.S. Debt: Is It the Calm Before the Storm?

25:23

Can Nuclear Energy Save the Planet?

21:06

The Next Silicon Valley? Why Toronto Is a Contender

23:16

Big Data’s Biggest Challenge: How to Avoid Getting Lost in the Weeds

18:12

How Businesses Are Testing the Limits of Free Speech

12:54

How Globalization and Robotics Speed Up Job Losses

24:14

Fintech: What’s Real and What’s Hype

23:21

Why Congress Might Relax Physician Anti-kickback Rules

24:11

Can Kraft Heinz Catch Up with Its Changing Market?

26:19

Show Me the Money: Does Going Cashless Hurt Financial Inclusion?

23:53

Can Humans Reconnect in an Age of Isolation?

23:37

Why Venture Capital Likes Modular Farming

18:17

How Business Leaders Can Navigate the Unknown -- and Thrive

22:18

Goodbye Greeters: Can Walmart Calm Its Latest Controversy?

25:05

The Brexit Endgame: Will the U.K. Avoid Chaos?

24:59

When Tax Strategies Are Problematic for Firms – and Investors

25:47

Drug Price Déjà Vu: Will the Latest Effort to Lower Costs Succeed?

23:27

Beyond Tariffs: What’s Preventing a U.S.-China Trade Agreement?

25:28

Farewell to the A380: Why It Became a Drag for Airbus

25:51

The Good the Bad and the Ugly: How to Plan for a Driverless Future

24:23

Less Fluff More Stuff: The Science of Productive Meetings

22:14

Can Venezuela Recover from Its Crisis?

25:08

Mortgage Rates Are Down – but Is the Housing Market Looking Up?

22:44

How Activist Investor-led Divesting Pushes Up Valuations

23:34

Could Universal Health Care Work in the U.S.?

25:11

Oscars Economics: Does Winning Mean a Windfall?

23:46

Changing the Game: How Data Analytics Is Upending Baseball

24:13

How to Get the Best Results from Big Data Analysis

22:31

Finding Fulfillment in a Success-Driven World

23:58

Why Amazon’s New York HQ2 Deal Failed to Deliver

25:58

The Green New Deal: What It Can Do and What It Can’t

24:55

Is a Subprime Auto Loan Crisis Brewing?

23:44

Gucci’s Misstep: Why a More Diverse Fashion Industry Is the Answer

24:25

How Climate Change Is Killing Coffee

25:09

The Power of Thought: How Critical Thinking Can Help Your Business

22:17

Retail’s Big Mistake: Slashing Payroll Cuts into Profits

25:13

How Silicon Valley Made Work More Stressful

24:12

Why a 70% Top Tax Rate Will Miss Its Mark

23:30

How Cloud Platforms Can Enhance Digital Experiences

26:31

Reusable Packaging from Big Brands: Will Consumers Buy In?

24:42

Nation Branding: Which Countries Ranked Highest This Year?

24:11

Still a Girl’s Best Friend: How Ethical Diamonds Are Changing the Industry

23:31

Using Blockchain: A Strategic Roadmap for Companies

20:57

Is Reddit the Most Influential Site on the Internet?

24:42

What’s Behind JPMorgan Chase’s Big Bet on Artificial Intelligence?

21:40

Being a Mindful Leader: Lessons from Neuroscience

24:34

How the Fed’s Wait-and-see Stance Helps the Markets

24:45

Why This Year’s Super Bowl Ads Were ’Meh’

24:11

Will #MeToo Move Forward in 2019?

24:57

Are Weaker Fuel Economy Standards Based on Faulty Logic?

21:29

Here Today Gone Tomorrow: Why Workplace Ghosting Is on the Rise

25:42

’The Davos of Value Change’: Some New Topics Take Center Stage

23:56

How Big Companies Can Innovate Like Small Startups

25:00

The U.S. Auto Industry in 2019: Twists Turns and Bumps Ahead

29:54

Is There Really Wisdom in the Crowd?

6:21

The Real Estate Outlook for 2019: Waiting for Millennials?

21:05

Did Gillette Miss the Mark with Its Toxic Masculinity Ad?

24:35

Wisdom at Work: Why the Modern Elder Is Relevant

24:41

Can a Carbon Tax Help Curb Climate Change?

27:05

How Digital Technology Ushers in a New Entertainment Golden Age

19:29

Latin America in 2019: Will Political Upheaval Stall Growth?

21:57

How Pattern-based Thinking Gives Companies an Edge

23:22

Dwindling Brexit Options: What’s the Path Ahead?

26:37

Farewell John Bogle: A Tribute to the Father of Indexing

27:09

Why Social Media Is the New Weapon in Modern Warfare

23:08

Retail Resurrection: A Rosy Outlook for 2019?

28:59

What Changes Will the EU See in 2019?

26:56

Could the Government Shutdown Affect IPOs?

23:58

Risks the Banking Industry Faces in 2019

25:01

Why the Blockchain Ushers in a New Form of Trust

20:31

The ACA in 2019: Will It Face a Reckoning?

23:06

Preparing for Disasters in 2019: How Can Risks Be Mitigated?

26:22

How Data-driven Strategies Can Improve Impact Investing Outcomes

47:23

What’s Ahead for the Stock Market in 2019

22:38

Apple’s Troubles in China Predict Problems for Other U.S. Firms

20:14

China’s Economy in 2019: Is a Reality Check in Store?

25:28

How Introverts Can Learn to Network Effectively

22:10

Hitting a Wall: How Marketing Helps Explain the Washington Stalemate

23:06

What Motivates Workers in the Gig Economy?

26:25

Cracking the Code on Brand Growth

30:08

From Book to Bank: How a Fintech Firm Found Its Calling

45:44

How Will the Texas ACA Ruling Impact Health Care?

28:43

Lake Success: Uncovering the Unhappy World of Hedge Funds

23:42

Using AI and Video to Learn How the World Works

25:32

Finding the Virtue in Private Equity Firms

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Lessons from Google CEO Sundar Pichai’s Congressional Testimony

28:12

Will the Poland Climate Talks Lead to Action -- or More Talk?

25:16

How Impact Investing Could Move from the Margins to Mainstream

22:04:47

Lifestyles of the Rich and Infamous: The Rise and Fall of Jho Low

24:17

How AI-based Systems Can Improve Medical Outcomes

22:46

Can Dolce & Gabbana Recover from Its Mistakes in China?

24:00

Is Waiting a Lost Art?

25:36

Five Marketing Lessons from the Payless Shoe Prank

24:12

Amazon AI and Medical Records: Do the Benefits Outweigh the Risks?

24:44

How Cities Can Create the Next Silicon Valley

26:21

How 3D Printing Is Transforming Mass Manufacturing

26:03

Why Procrastination Can Be Good (Unless You Want To Be Productive)

23:47

Does Fear Motivate Workers -- or Make Things Worse?

25:21

Will Deutsche Bank Survive Its Latest Crisis?

26:28

Philadelphia Fed’s Patrick Harker: How Fintech Will Shape the Future

38:26

Exit Line: The Effects of Employee Turnover on Manufacturing

17:46

Why General Motors Shifted Gears in Its Manufacturing Strategy

26:55

How AI Can Help Small Business Solve Big Problems

19:17

Unlocking Endowments: Foundations Are Stepping Up Impact Investing

56:47

How Energy Powered Human History

22:36

How an Early Car-builder to the Stars Transformed Detroit Through Design

26:06

When Giving Means Losing: Do Charitable Promotions Pay Off?

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Pay Power and Politics: Where Did Carlos Ghosn Go Wrong?

25:00

Christmas Without Toys R Us: Who Will Fill Its Stockings?

25:32

Taxpayers Hate to Lose: How Psychology Can Help Increase Collection

23:22

Amazon’s HQ2 Decision: Are the Winners Ready for Prime Time?

23:36

Holiday Hiring: Can Retailers Attract Talent in a Tight Labor Market?

24:30

The Blue Economy: How Impact Investing Can Help It Grow

49:49